Frequently Asked Questions
Q: Do I need a computer?
A: No computer is needed.
Q: Do I need a modem router?
A: Yes, you need a modem router to connect to the set top box. Then you simply connect your TV box to your TV. Alternatively, you can connect your Set Top Box using WiFi and then simply connect to your TV.
Q: What comes with a Set Top Box?
A: The Set Top Box Package comes with 1 Set Top Box, 1 Remote Control, 1 Power Supply, 1 HDMI Cable, a set of batteries and Instruction Manual.
Q: Will I need additional Cables or Equipment?
A: To connect your Set Top Box to your internet modem router you might need to purchase an Ethernet cable of suitable length. You can connect to your router via a WiFi. Additionally you might need an HDMI or Scart/RCA cable to connect the box with your TV.
Q: Does the system have a program guide?
A: There is an excellent Electronic Program Guide (EPG) giving you full and easy access to information about the TV program schedule and other useful on-screen information.
Q: Do you provide technical support?
A: Yes. We provide installation support if you require help to connect your Set Top Box. And we're also on hand if you have any technical issues during subscription.